Submit a Repair Request
Need help with something in your rental property?
IMPORTANT: Read through the common repair issues below before submitting a maintenance request.
Toilet Clogs
You can usually clear a clogged toilet using a plunger. Simply push the plunger into place over the toilet's drain and press down firmly to create suction. Once the plunger is secure, begin to rapidly pump the handle up and down. This should help move anything stuck in the pipe through the system.
Drain Clogs
If your sink, bathtub, or shower isn't draining properly, hair and other debris may have collected in the pipe, causing a clog. You can remove these clogs using a drain cleaning tool—many hardware stores sell these. You might also want to install traps on your drains to avoid this problem in the future.
If you lose electrical power in your rental home, there are likely localized problems on the grid causing the issue. You can contact your utility provider to troubleshoot the outage and determine when electrical power will be restored.
If you need any further help, contact us for assistance.
If you don't have hot water in your rental home, first locate your water heater. Check the settings on the tank and verify that everything looks accurate. If the unit is powered by gas, verify that the pilot light is lit.
If you do make any changes to the hot water settings, please give the tank 15 to 20 minutes before testing the water temperature again. This will give the heater time to function properly.
If your heat or air conditioning isn't working properly, use the central thermostat in your rental home to troubleshoot the issue. Does everything look accurate on your control console? Is the system on?
If you're not able to resolve the issue, contact us for help.
In a maintenance emergency, call our team for help.
If you're in a situation where your safety is in danger, call 911.
Still need help with your repair?
If you need our team to intervene, sign in to submit your request.
Log in Now
To access the tenant portal, please click the button below to launch the login screen. Once inside, submit a request and we'll be in touch.
New Tenant?
If you need help signing into the tenant portal for the first time, give us a call for help:(360) 628-0000
